Last updated: 7 November 2026
This policy explains how services bought on sourabsaha.com from Excel Xpert (Sourab Saha), Kolkata, India, are delivered.
1. Digital delivery only
Everything I sell is a digital service. Nothing is shipped by post or courier. Finished files (Excel workbooks, Google Sheets, scripts, Power BI files, Python programs and short video walkthroughs) are delivered on your private order page on this website, and you also get an email when they are ready.
2. Delivery times
- Each package shows its delivery time in days before you order. Small fixes usually take 1 to 2 days, and larger automation tools and dashboards 3 to 14 days.
- The clock starts when you have paid and submitted your requirements and files.
- If something extra is needed from you, I ask on the order page. Time spent waiting for your reply does not count.
- Faster delivery can be added at checkout where offered.
3. After delivery
- You can ask for the revisions included in your package from the order page.
- If you do not ask for changes, the order is marked complete a few days after delivery.
- Your files stay available to download from your order page.
4. Delays
If I cannot deliver on time, I tell you before the due date with a new date. If the new date does not suit you, you can cancel for a full refund as described in the Refund and Cancellation Policy.
Contact: Excel Xpert (Sourab Saha), Kolkata, West Bengal, India. Email info@sourabsaha.com, or use the contact form. I reply within a few hours on working days.